Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days. Once shipped, most domestic orders arrive within 3–7 business days. You’ll receive a tracking link by email as soon as your package is on its way.

What is your return and refund policy?

If you’re not completely satisfied, you can request a return within the trial window listed on your product page. Items should be in their original condition. Once your return is received and inspected, we’ll process your refund to the original payment method.

Do your products come with a warranty?

Yes. Our sleep products are backed by a warranty that covers defects in materials and workmanship under normal use. Reach out to our support team with your order details and we’ll be happy to help.

What materials are used in your pillows and bedding?

Each product page lists its specific fill and cover materials. Our designs focus on breathable, supportive comfort and are made with quality-tested components. Check the individual product description for full material details.

How do I care for and clean my product?

Care instructions vary by item. In general, removable covers can be machine washed on a gentle cycle and tumbled dry on low. Always follow the care label included with your product for the best results.

How can I contact customer support?

Our team is here to help. Reach out through the contact page on our site and we’ll get back to you as quickly as possible, usually within one business day.